Last updated: April 20, 2026
By accessing and using the aivio platform (including our website, applications, and services), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
aivio is a conversational CRM platform powered by AI agents that helps sales teams and customer success professionals manage customer relationships, automate workflows, and close deals faster. Our services include conversation intelligence, CRM automation, analytics, and integrations with third-party tools.
You are responsible for:
You agree not to use aivio to:
You retain all rights to data and content you upload to aivio. By uploading content, you grant us a license to use, process, and analyze it solely to provide and improve our services. We do not claim ownership of your customer data, CRM records, or conversation data.
All content, features, functionality, design, text, graphics, logos, and code of aivio are the exclusive property of aivio and protected by copyright and trademark laws. You may not modify, reproduce, or distribute any aivio intellectual property without our written consent.
aivio integrates with third-party services and platforms. We are not responsible for the availability, accuracy, or functionality of these third-party services. Your use of third-party integrations is governed by their respective terms and privacy policies.
To the maximum extent permitted by law, aivio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of our services.
aivio is provided "as is" without warranties of any kind, express or implied. We do not warrant that our services will be uninterrupted, error-free, or meet your specific requirements. Use of aivio is at your own risk.
By subscribing to aivio, you agree to pay all applicable fees. Subscription fees are billed in advance and non-refundable. You may cancel your subscription at any time, with cancellation effective at the end of your current billing period.
aivio may terminate or suspend your account at any time if:
You agree to indemnify and hold harmless aivio and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of aivio or violation of these terms.
These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction where aivio operates, without regard to its conflict of law provisions.
Any disputes shall first be addressed through good-faith negotiation. If unresolved, disputes shall be subject to binding arbitration or court proceedings as permitted by law.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full effect.
For questions about these Terms of Service, please contact us at:
Email: support@aivioflow.com
Address: aivio Legal Department
We may update these Terms of Service at any time. Continued use of aivio constitutes your acceptance of the updated terms. We will notify you of significant changes via email.